Return Policy: All purchases are not refundable but exchangeable. Merchandise must be returned within 14 days of receipt of goods for exchange. Merchandise must be new (never been used) and in its original carton with all the packing materials, manuals and registration cards. We will not accept dirty, washed or used products. All furniture and items that have been assembled will incur a 30% restocking fee.
Some products are considered special order items and unfortunately are not returnable. If this is the case it will be clearly noted on the product page.
Please bring along your item in its original packaging to our retail store located at 290 Orchard Road, Paragon Shopping Mall #05-40/41 S(238859). Please Note: We cannot accept returns for the following classes of products: feeding accessories, breast pumps, bathing accessories, lotions and powders, diapering accessories, diaper pails, potty seats and wipes, video/audio tapes, and undergarments. All refunds & exchanges are subject to the final approval.
Opening hours : 10.30am to 8.30pm daily
*Opening hours may differ during Public Holidays.